Privacy Policy

Last Updated: 25 November 2025

Welcome to ShanShine.in (“we”, “our”, “us”).
We value your trust and are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from Shanshine.in.

1. Information We Collect

a) Personal Information

We may collect the following personal details when you place an order or contact us:

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Payment Information (processed securely through trusted payment gateways)

  • GST / Business Details (only if provided for invoicing)

b) Non-Personal Information

We automatically collect certain non-personal data, including:

  • IP Address

  • Browser Type & Version

  • Device Information

  • Cookies & Tracking Data

  • Pages and actions on our website

2. How We Use Your Information

Your information is used to:

  • Process and deliver orders

  • Provide customer support

  • Send invoices, order updates & alerts

  • Improve website performance and user experience

  • Prevent fraudulent activities and ensure secure transactions

  • Send promotional messages (only if you opt-in / subscribe)

3. Cookies

We use cookies to:

  • Remember your preferences

  • Enhance website functionality

  • Track website analytics for improving services

You may disable cookies anytime through your browser settings.

4. Sharing Your Information

We do not sell or trade your personal information to any third parties.

Your information may be shared only with:

  • Payment Gateways (for secure payment processing)

  • Delivery / Courier Partners (for shipping orders)

  • Service Providers (hosting, analytics, SMS/email services, etc.)

All partners follow strong data-protection and confidentiality standards.

5. Data Security

We use multiple security measures to protect your information, including:

  • SSL Encryption

  • Secure Servers

  • Limited Internal Access Controls

While we follow best industry practices, no system is 100% secure. We encourage customers to use strong passwords and protect their accounts.

6. Your Rights

You have full control over your data and may request any of the following:

  • Access to stored information

  • Update / Correction of incorrect details

  • Permanent deletion of account/data

  • Opt-out from promotional communication

To submit any of these requests, email us at support@shanshine.in.

7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices or content.
Please review their privacy policies separately before sharing information.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

For questions, support, or data-related requests, contact us at:

ShanShine Customer Support
📧 Email: support@shanshine.in
🌐 Website: www.shanshine.in

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